Well, we just had a fabulous ‘Quality Assurance Fun & Intensive Weekend’ and it was just that….Fun AND Intensive!
Thank you to everyone who joined us! I think you are all in good shape to complete your Learning Portfolio in a nice timely manner (hopefully by the end of the summer!). I am here if you need me :)
We received some nice emails following the weekend, and one in particular I wanted to share with you, as it made me very proud of my team to reconfirm that we are on the right path and are making a difference.
“I was thrilled with the course you provided. The information was so helpful in making me more comfortable with the portfolio process. I would encourage everyone to attend this course. Kathleen and her entire crew were amazing. You ladies went above and beyond with your help, and reassurance. Thanks Kathleen for sending me all the notes I needed to complete the unfinished tasks I was working on. Thanks too for the access to your sharpening courses. My stress levels went to almost a 3 with all your help since you know, just by meeting me once, that my normal stress levels are 10+. HA HA. Maybe +++++++++++. I cannot thank-you enough for all you ladies did on the portfolio weekend extravaganza.
Thanks again, Janese"
So, a question you may want to ask yourself (something we do all the time at rdhu), what do you and your team do for your clients, to go above and beyond to make their experience at your practice exceed any expectations? So much so that they reach out to you following their appointment, to share their experience.
I invite you to join me next Friday, June 8th as we are once again, holding our Special FREE Team Event – Sponsored by Crest & Oral B. We have room for a couple more offices, if you would like to join us. One of the things that we will be discussing is how you can exceed your client’s expectations and what you can do to go ‘above and beyond’.
I am really looking forward to this event. The ‘8 Simple Secrets to Growing Your Practice’, as I met some wonderful teams at ODA last month who will be joining us.
Also, our next QA Weekend is September 8th and 9th if you would like to join us. If you are being audited this year or if your number ends in 0 or 1 (you will be audited next year), I encourage you to be there!
Thank you for reading and your continued support! Please find information below regarding what’s coming up! Have a great week!